Patent · US Active

Symbol-based communication routing

US10311407B1 · kind B1 · utility

0Cited by

3References

5Claims

0Family size

Assignee

State Farm Mutual Automobile Insurance Company · US

Inventors

John Dillard · Bloomington, US
William Simonovich · Sugar Hill, US
John H. Jenkins · Bloomington, US
Chadd Eugene Grove · Bloomington, US
Kimberly J. Timmons · Bloomington, US
Christy L. Conn · Sterling, US
Kannan Balakrishnan · Hoffman Estates, US

Key dates

Filing date	Oct 30, 2014
Grant date	Jun 4, 2019
Priority date	—
Expiry date	Mar 21, 2035

Classification

Technology area (CPC H)Electricity
CPC primaryH04L67/02
WIPO fieldDigital communication
WIPO sectorElectrical engineering

Abstract

A method includes receiving an indication that a communication is to be sent from the first party to a second party, and, for the communication from the first party to the second party, generating a code that encodes an indication of a communication routing between the first party and the second party. The computer-implemented method further includes embedding the code into the communication such that the code is sent with the communication from the first party to the second party, receiving a response to the communication, wherein the response to the communication includes the embedded code, and decoding the embedded code to determine the communication routing between the first party and the second party. Still further, the computer-implemented method includes causing the response to the communication to be routed to the first party based on the determined communication routing.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.