System and method for queuing a communication session
US10320983B2 · kind B2 · utility
2Cited by
330References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Dec 11, 2015 |
| Grant date | Jun 11, 2019 |
| Priority date | — |
| Expiry date | Dec 11, 2035 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/407
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A system and method including receiving a request to enqueue a communication session; adding the communication session to the queue of a plurality of communication sessions; upon adding the communication to the queue, transferring control logic to the configured wait-state application; receiving a dequeue request initiated by a second entity; in response to the dequeue request, managing the procession of communication sessions in the queue; and dequeuing a communication session from the queue.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.