Obtaining and analyzing user physiological data to determine whether a user would benefit from user support
US10332122B1 · kind B1 · utility
6Cited by
10References
24Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jul 27, 2015 |
| Grant date | Jun 25, 2019 |
| Priority date | — |
| Expiry date | Apr 3, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/046
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A user's physiological status is monitored and the resulting physiological status data is obtained and analyzed to determine whether a user would benefit from user support intervention. If it is determined that the user would benefit from intervention, an intervention notification is provided to a user support service. The user support service may then provide dynamic and responsive user support. To provide effective, efficient user support, different types of user support can be provided to the user.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.