Using customer workload profiling and analytics to understand and visualize customer workload execution
US10353805B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 14, 2016 |
| Grant date | Jul 16, 2019 |
| Priority date | — |
| Expiry date | Oct 8, 2036 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F2216/03
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Aspects of the present invention include a method, system and computer program product for using customer workload profiling and analytics to better understand customer workload execution. The method includes a processor collecting data relating to a customer workload for a particular customer from among a plurality of customers; determining one or more relationships between the customer data, activity, and work units; collecting from the particular customer multiple sets of data relating to the work unit distribution based on customer execution data; responding to one or more changes in one or more activities in the work unit distribution; determining, by the processor, to view the one or more activities in the work unit distribution; and displaying for viewing the one or more activities in the work unit distribution.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.