Generating reports from short message type identifiers based on specific attributes
US10356036B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 10, 2015 |
| Grant date | Jul 16, 2019 |
| Priority date | — |
| Expiry date | May 4, 2037 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/216
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A system, method, and computer-readable medium are disclosed for providing a short message tool for identifying and correlating relationships between and among multiple short messages. The short message tool collates the short message data from all company related short messages and generates a report and create a map between the contents, customers and the revenue. Such a multiple short message tool defines a workflow to generate a report from multiple short messages. More specifically, in certain embodiments the customized report may be customized based on based on lines of business (LOBs), number of short messages and re-generation of short messages (referred to as re-tweets when the short messages are Twitter type short messages), favorites, and information about individual users.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.