Patent · US Active

Automated testing error assessment system

US10365962B2 · kind B2 · utility

6Cited by
7References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateNov 11, 2016
Grant dateJul 30, 2019
Priority date
Expiry dateNov 11, 2037

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04L41/0654
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Methods and systems for automatically resolving computerized electronic communication anomalies are disclosed herein. The system can include a memory including an error database containing information identifying a plurality of previous detected errors and configuration information associated with those errors. The system can include a plurality of user devices. Each of these plurality of user devices can include: a first network interface to exchange data via the communication network; and a first I/O subsystem to convert electrical signals to user interpretable outputs via a user interface. The system can include a server that can: receive an indication of the initiation of electronic communication; receive an electrical signal including attribute information; receive an error message; identify a trend in error messages; and provide an error solution if a trend is identified.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.