System, method, apparatus, and computer program product for providing mobile device support services
US10375546B2 · kind B2 · utility
4Cited by
12References
46Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Sep 21, 2016 |
| Grant date | Aug 6, 2019 |
| Priority date | — |
| Expiry date | Sep 21, 2036 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W84/12
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.