Identifying user expectations in question answering
US10380150B2 · kind B2 · utility
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2References
20Claims
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Key dates
| Filing date | Dec 20, 2017 |
| Grant date | Aug 13, 2019 |
| Priority date | — |
| Expiry date | Dec 20, 2037 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q50/01
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Method and system for identifying user expectations in question answering in an on-line social network system are described. The automated support system is configured to address the technical problem of optimization of the processing of user input submitted to a computer in the form of a natural language. The automated support system uses machine learning algorithms to automatically extract, from the user input, information indicative of the user's expectations and obtain data relevant to the input based on said information indicative of the user's expectations.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.