Geolocation for customer support mobile application
US10380515B1 · kind B1 · utility
1Cited by
0References
20Claims
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Assignee
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Key dates
| Filing date | Dec 21, 2011 |
| Grant date | Aug 13, 2019 |
| Priority date | — |
| Expiry date | Dec 21, 2033 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/063112
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Retrieving information associated with a request for support is disclosed, including: receiving a request for customer support including geo-location data generated and included automatically in the request; and using the geo-location data to retrieve information associated with the request.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.