Toll-free telecommunications and data management platform

US10382631B2 · kind B2 · utility

Assignee

• Somos, Inc. · US

Inventors

• Sriram Sharma · Herndon, US
• William Carter · Lenexa, US
• Manisha Bhat · Sterling, US
• Pamela J. Carter · Manchester, US
• Sanjeev Chauhan · Ashburn, US
• Ryan Karnas · Leesburg, US
• Michael Kimmel · Ashburn, US
• Suk Yee Wong · Montgomery, US
• Alan Stiffler · Sterling, US
• Dewang Lakhani · Ashburn, US

Key dates

• Filing date: Apr 30, 2018
• Grant date: Aug 13, 2019
• Expiry date: Apr 30, 2038

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04M2215/62
• WIPO field: Telecommunications
• WIPO sector: Electrical engineering

Abstract

A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting services and text registry, and a smart services registry. The TFMP may allow users to receive through a web-based interface, an activate request from a user, wherein the request includes at least a customer record template reference and an indication of when to active a toll-free telecommunications number associated with the request. The request may include at least one IP address datum associated with the toll-free telecommunications number. A user interface may allow activating a toll-free number, and users may access the TFMP to create and access existing templates of toll-free call routing templates, and utilize a routing tree engine to create customized call routing trees for the toll-free numbers of interest to the user.