Vehicle inventory and customer relation management system and method
US10387826B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Jan 7, 2014 |
| Grant date | Aug 20, 2019 |
| Priority date | — |
| Expiry date | Jul 30, 2034 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG07C5/008
- WIPO fieldControl
- WIPO sectorInstruments
Abstract
In one embodiment of the present invention, provided is a system and methods for managing vehicles on a car dealer lot and for customer relation management after the time of sale of the vehicle, the system having a first mode, where the system tracks the location of vehicles on the dealer's lot so that vehicles can be easily found by make, model, trim level, price and other distinguishing vehicle features, the system further providing vehicle access authorization and reporting of any access or status change to the vehicle. In a second mode, data is collected from the vehicle data bus network regarding vehicle performance, driving behavior, history, and similar parameters and is analyzed and packaged so it may be usefully be communicated to the vehicle owner or others.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.