Detecting and surfacing user interactions
US10394639B2 · kind B2 · utility
1Cited by
7References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Sep 26, 2016 |
| Grant date | Aug 27, 2019 |
| Priority date | — |
| Expiry date | Jan 6, 2037 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F16/2465
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Incident information that describes a timing of an incident in a service, is received from a service. User activity information is received from a client system in a tenant. An impact of an incident, on a tenant, is identified by combining the incident information with the user activity information.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.