Providing a self-maintaining automated chat response generator
US10394853B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Aug 21, 2017 |
| Grant date | Aug 27, 2019 |
| Priority date | — |
| Expiry date | Oct 11, 2037 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N3/02
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
The present disclosure is directed toward systems and methods for providing a self-maintaining automated chat response generator. In particular, the systems and methods described herein analyze a corpus of digital content to identify content topics and generate a language model for categorizing a chat question. Additionally, the systems and methods described herein analyze a chat question to assign the chat question to a content topic based on keywords identified within the chat question. The systems and methods also generate a response to provide to the chat question.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.