Method and system for facilitating a guided dialog between a user and a conversational agent
US10403273B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 9, 2016 |
| Grant date | Sep 3, 2019 |
| Priority date | — |
| Expiry date | Sep 9, 2036 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2015/223
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
The present teaching relates to facilitating a guided dialog with a user. In one example, an input utterance is obtained from the user. One or more task sets are estimated based on the input utterance. Each of the one or more task sets includes a plurality of tasks estimated to be requested by the user via the input utterance and is associated with a confidence score computed based on statistics with respect to the plurality of tasks in the task set. At least one of the one or more task sets is selected based on their respective confidence scores. A response is generated based on the tasks in the selected at least one task set. The response is provided to the user.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.