Online video playback analysis and assistance
US10417022B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 16, 2016 |
| Grant date | Sep 17, 2019 |
| Priority date | — |
| Expiry date | Dec 3, 2036 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04N21/658
- WIPO fieldAudio-visual technology
- WIPO sectorElectrical engineering
Abstract
In an approach for providing assistance to a user viewing an online video, the computer receives an online video. The computer determines that an uncommon action occurs with the online video. The computer receives an issue based on the uncommon action. The computer receives one or more responses associated with the received issue. The computer identifies an at least one response from the received one or more responses associated with the received issue. The computer provides the identified at least one response.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.