Learning user preferences in a conversational system
US10417567B1 · kind B1 · utility
18Cited by
1References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Feb 14, 2014 |
| Grant date | Sep 17, 2019 |
| Priority date | — |
| Expiry date | Nov 14, 2035 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N20/00
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Conversation user interfaces that are configured for virtual assistant interaction may include tasks to be completed that may have repetitious entry of the same or similar information. User preferences may be learned by the system and may be confirmed by the user prior to the learned preference being implemented. Learned preferences may be identified in near real-time on large collections of data for a large population of users. Further, the learned preferences may be based at least in part on previous conversations and actions between the system and the user as well as user-defined occurrence thresholds.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.