Response effectiveness determination in a question/answer system
US10430426B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | May 3, 2016 |
| Grant date | Oct 1, 2019 |
| Priority date | — |
| Expiry date | Oct 28, 2037 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N7/01
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Answer effectiveness evaluations include providing, by a computing device, an answer to a search query received from a user, and in response to receiving a subsequent search query from the user, determining by the computing device a level of effectiveness of the answer to the search query with respect to the user. The determination includes comparing aspects of the search query to aspects of the subsequent search query, calculating, based on the comparing, a relevance score that indicates a measure of similarity between the aspects of the search query and the aspects of the subsequent search query, and determining that the answer effectively answers the search query when the relevance score exceeds a threshold value.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.