Service summary view
US10439899B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | May 2, 2017 |
| Grant date | Oct 8, 2019 |
| Priority date | — |
| Expiry date | Nov 10, 2037 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L43/0894
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
An Adaptive Service Intelligence (ASI) data set related to a monitored service is received from a plurality of interfaces. A service relationship model associated with a monitored service is determined. The service relationship model includes one or more service members. Performance of each of the service members is analyzed using the received ASI data set. Performance metrics are identified for each of the service members. The identified performance metrics are indicative of corresponding service member's performance. A graphical user interface displaying a graphical representation of the identified performance metrics is generated based on the analysis. The graphical representation provides an aggregated view indicative of performance of the service members.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.