Aggregate key performance indicator spanning multiple services
US10447555B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 15, 2015 |
| Grant date | Oct 15, 2019 |
| Priority date | — |
| Expiry date | Oct 19, 2037 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L41/22
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Techniques are disclosed for providing an aggregate key performance indicator (KPI) that spans multiple services and for receiving user adjustment to KPI factors to configure an aggregate KPI (e.g., heath score). The techniques may enable a user to select KPIs and to adjust weights (e.g., importance) associated with the KPIs. The weight of a KPI may affect the influence a value of the KPI has on the calculation of an aggregate KPI value. The techniques may also include the ability to create a correlation search using the selected KPIs and weights so that a notification may be generated when the aggregate KPI value exceeds a threshold.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.