Self-service server change management
US10447757B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 20, 2015 |
| Grant date | Oct 15, 2019 |
| Priority date | — |
| Expiry date | May 29, 2036 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/1023
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method is provided to eliminate many of the manual steps in a server change management process, creating a self-service experience for a change requester. The method may automatically retrieve the current state of a server; constrain the requested change to a valid, feasible specification; verify that the requested change is compliant with business policies; implement the changes automatically; and develop a knowledge base of automated change risk that is used to modify the change management business process by identifying safe changes that can be performed outside of change windows and/or during change freezes. The method can be applied to changes to physical servers, virtual servers, and servers in a cloud environment.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.