Method and device for managing dialogue based on artificial intelligence
US10453448B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 16, 2018 |
| Grant date | Oct 22, 2019 |
| Priority date | — |
| Expiry date | Jan 16, 2038 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2015/088
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Embodiments of the present disclosure provide a method and a device for managing a dialogue based on artificial intelligence. The method includes the followings. An optimum system action is determined from at least one candidate system action according to a current dialogue status feature, a candidate system action feature and surrounding feedback information of the at least one candidate system action and based on a decision model. Since the current dialogue status corresponding to the current dialogue status feature includes uncertain results of natural language understanding, the at least one candidate system action acquired according to the current dialogue status also includes the uncertain results of natural language understanding.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.