Automated callback reminder
US10455075B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 6, 2014 |
| Grant date | Oct 22, 2019 |
| Priority date | — |
| Expiry date | Apr 18, 2035 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/2072
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A call reminder functionality is provided by an arrangement that is operable with a network-enabled communication device in which a reminder to return a phone call can be generated in an automated manner upon the occurrence of a call event. When the call event occurs, an option is displayed on a user interface (“UI”) on the device to create a link between the call and the user's schedule application. If the user selects the option, a callback task is added to the user's task list maintained by the schedule application, and a reminder to make the callback is generated and then displayed on the UI at a future time. The reminder includes pertinent call information and also includes a button that enables the user to place the callback through the UI (i.e., a “one-click call back”).
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.