Performance monitoring with a mobile telecommunication device

US10462019B2 · kind B2 · utility

Assignee

• SAP SE · DE

Inventors

• Frank Wittig · Friedrichsthal, DE
• Tobias Hoppe-Boeken · Wiesbaden, DE
• Andreas Scherer · Altenkirchen, DE
• Christopher Fastabend · Neustadt, DE

Key dates

• Filing date: Oct 25, 2016
• Grant date: Oct 29, 2019
• Expiry date: Sep 14, 2037

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q30/0242
• WIPO field: Digital communication
• WIPO sector: Electrical engineering

Abstract

The present disclosure relates to a telecommunication method for monitoring with a mobile end user telecommunication device a telecommunication process on a digital telecommunication system using a telecommunication process monitoring server. The telecommunication process monitoring server is connectable with the mobile end user telecommunication device via a mobile wireless cellular digital telecommunication network. The telecommunication process monitoring server further is connectable with a real-time database. The digital telecommunication system further comprising a plurality of second telecommunication devices being connectable with the telecommunication control server via one or more second digital telecommunication networks. The telecommunication process comprises sending one or more telecommunication messages to the plurality of second telecommunication devices. The real-time database is configured for receiving and storing a plurality of telecommunication status reports about the status of the processing of the one or more telecommunication messages by the telecommunication system.