Business process optimization and problem resolution
US10467590B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Sep 27, 2008 |
| Grant date | Nov 5, 2019 |
| Priority date | — |
| Expiry date | May 7, 2031 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/06393
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
One embodiment provides a system for optimizing business processes comprising an analyzer component configured to retrieve testing data on a business application, wherein the testing data is generated before deployment of the business application. The analyzer component is further configured to retrieve actual data on the business application, wherein the actual data is generated during deployment of the business application. The analyzer component is further configured to analyze the actual data and the testing data to identify at least one business process from the actual data, wherein an identified business process from the actual data is attempted to be matched with a baseline business process defined during testing. The system further comprises a report generator configured to output results from analysis of the actual data and the testing data. Output results may be used to optimize testing and to correlate problems encountered in the field with situations encountered during testing.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.