Automated configuration support system
US10476988B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Feb 21, 2017 |
| Grant date | Nov 12, 2019 |
| Priority date | — |
| Expiry date | Dec 17, 2037 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/55
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A configuration support system includes a support device having an automated support application, a network device, and a management device coupled to the network device and the support device. The management device creates a configuration session with the network device and, in response, displays a configuration window. The management device also creates a messaging session with the automated support application and, in response, displays a messaging window. The management device may then send, to the automated support application via the messaging session, data generated during the configuration session. The management device may also receive, from the automated support application via the messaging session, an automated support application command directed to the network device and execute, on the network device via the configuration session, the automated support application command.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.