Hero cards that display contextual information and actions for backend systems

US10484324B2 · kind B2 · utility

Assignee

• VMware LLC · US

Inventors

• Ian Ragsdale · Atlanta, US
• Adam Cianfichi · Atlanta, US
• Neal Foster · Manalapan, US
• Marshall Anne Busbee · Atlanta, US
• Dan Zeck · Roswell, US
• Rob Worsnop · Atlanta, US
• Anthony Kueh · San Jose, US
• Andrew Eye · Kyle, US

Key dates

• Filing date: Dec 6, 2016
• Grant date: Nov 19, 2019
• Expiry date: Jan 31, 2037

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04L67/02
• WIPO field: Digital communication
• WIPO sector: Electrical engineering

Abstract

Systems herein supply hero cards that display contextual information and actions based on backend systems. The information and actions are related to a trigger content item in an application that does not have access to the backend systems. A hero agent running a user device can communicate the trigger content to a hero server. The hero server can determine which connectors to backend systems relate to the user device, and then can retrieve result information from one or more of the backend systems. The result information populates the hero card, which the hero agent displays within the application. Action buttons on the hero card cause the hero agent to contact one or more of the backend systems to cause an action to take place there.