Elevator service request using user device

US10486938B2 · kind B2 · utility

Assignee

• OTIS ELEVATOR COMPANY · US

Inventors

• Emily Baldi · Town of East Hartford, US
• Kelly Martin Dubois · Unionville, US
• Paul A. Simcik · Southington, US
• Harrison Daniels · Avon, US
• Yew Leong · Simsbury, US
• Sylvia Stone · Brooklyn, US
• Staci Weixlmann · New York, US
• Sheryl Brothers · Wethersfield, US

Key dates

• Filing date: Dec 1, 2016
• Grant date: Nov 26, 2019
• Expiry date: Dec 1, 2036

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04W88/06
• WIPO field: Handling
• WIPO sector: Mechanical engineering

Abstract

Methods and systems for making elevator service requests, the methods including populating, by a computing device comprising a processor, a recents list with at least one retained floor pair, wherein each retained floor pair includes an origination floor and a destination floor, displaying the recents list on a display, receiving a user input on the recents list indicating a new elevator service request related to one of the retained floor pairs, generating an elevator service request packet based on the new elevator service request, and transmitting the elevator service request packet to an elevator controller to make an elevator service request.