Secure processing of confidential information on a network
US10491413B2 · kind B2 · utility
0Cited by
17References
33Claims
0Family size
Inventor
Key dates
| Filing date | Sep 20, 2012 |
| Grant date | Nov 26, 2019 |
| Priority date | — |
| Expiry date | Feb 5, 2034 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/609
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A system, method, and apparatus for processing confidential information. In one embodiment, the method includes: receiving confidential information on an incoming line coupled to the call center server; intercepting a DTMF tone portion of the confidential information at an encoder located between the incoming line and an agent at the remote client; and processing the DTMF tone at approximately the same time for two separate data paths, wherein a first path contains encoded confidential information for a call server, and a second path contains no confidential information for the agent.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.