Digital experiences using touchpoint-based prompts
US10496247B2 · kind B2 · utility
3Cited by
1References
20Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Apr 17, 2018 |
| Grant date | Dec 3, 2019 |
| Priority date | — |
| Expiry date | Apr 17, 2038 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F3/04886
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
The present disclosure relates to a digital experience system that non-intrusively obtains valuable user feedback by strategically prompting users for feedback during a user's journey of a digital content experience. For example, in one or more embodiments, the digital experience system detects when various discrete touchpoints are triggered throughout a user's journey. In response to detecting a triggered touchpoint, the digital experience system can provide the user with a prompt from a template of prompts.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.