Inquiry response system and inquiry response method
US10503500B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 1, 2016 |
| Grant date | Dec 10, 2019 |
| Priority date | — |
| Expiry date | Sep 1, 2036 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/079
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A management system constructs management information indicating that log chunks and issue chunks extracted from a first system managing log information and issue information output by a process related to a first team for a program to be developed are linked. The management system searches, from the management information, a log message group compatible with a designated log message group that is one or more log messages related to the issue by log pattern matching using the designated log message group in a case of receiving an inquiry with which the designated log message group is associated from the second system. The management system displays, on the second system, a response containing a handling method represented by handling method information corresponding to the found log message group.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.