Crowdsourcing responses in a query processing system
US10503739B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Apr 20, 2017 |
| Grant date | Dec 10, 2019 |
| Priority date | — |
| Expiry date | Dec 17, 2037 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/535
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Embodiments are disclosed for a query processing system configured to receive user submitted questions and provide answers to the user submitted questions. In an example embodiment a system receives a user query from a user. The system then determines if a response is available that matches an intent of the user query above a threshold confidence level. The systems then prompts the user for permission to enable access to the user query to other users. If permission is granted, the system then enables access to the user query to the user users. Responses to the user query received from one or more of the other users are then output to the user, for example, via a computing device or an appliance. Further, in some embodiments, feedback received from the user regarding output responses can be used to train machine learning models associated with the system.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.