Techniques for benchmarking pairing strategies in a task assignment system
US10509669B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 8, 2017 |
| Grant date | Dec 17, 2019 |
| Priority date | — |
| Expiry date | May 2, 2038 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/06393
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Techniques for benchmarking pairing strategies in a task assignment system are disclosed. In one particular embodiment, the techniques may be realized as a method for benchmarking pairing strategies in a task assignment system comprising determining first and second pluralities of historical task assignments paired using first and second pairing strategies, respectively, during a first period, determining a value attributable to each task of the first plurality of historical task assignments and the second plurality of historical task assignments during a second period after the first period, determining a difference in performance between the first and second pairing strategies based on the value attributable to each task during the second period, and outputting the difference in performance between the first pairing strategy and the second pairing strategy for benchmarking at least the first pairing strategy and the second pairing strategy.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.