Method for providing occasional in-home care addressing trust and safety
US10521847B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | May 28, 2015 |
| Grant date | Dec 31, 2019 |
| Priority date | — |
| Expiry date | May 28, 2035 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0641
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Disclosed are systems, media, and methods to provide a coarse qualification process, the coarse qualification process comprising specifying filters and associated ranking characteristics for service providers, the filters comprising at least location, availability, and skills, and resolving practical concerns by displaying candidate service providers based on the filters and ranked based on the ranking characteristics; provide a qualification refinement process, the qualification refinement process comprising modifying the filters and ranking characteristics, applying the refined filters and ranking characteristics, and displaying refined candidate service providers; and provide a service provider booking process, the service provider booking process comprising resolving emotional concerns by viewing service provider video clips, wherein the time to resolve emotional concerns is less than an optimal customer review period, and resolving rational concerns by viewing service provider qualifications.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.