Learning agent that facilitates the execution of a subscription vehicle service by dynamically generating messages and processing responses to generate and augment data that can then be used in suggestions to customers
US10521848B2 · kind B2 · utility
1Cited by
7References
20Claims
0Family size
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Key dates
| Filing date | Sep 16, 2016 |
| Grant date | Dec 31, 2019 |
| Priority date | — |
| Expiry date | Jun 2, 2037 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N20/00
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A system and method to generate and maintain interaction with a customer by evaluating customer initiated messages and telematics data to obtain information used to generate response messages and, further, generating conversation initiating messages autonomously in an effort to solicit response messages from a customer.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.