Empathetic personal virtual digital assistant
US10522143B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Feb 27, 2018 |
| Grant date | Dec 31, 2019 |
| Priority date | — |
| Expiry date | Feb 27, 2038 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2015/226
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A Personal Virtual Assistant (PVA) system takes existing inputs and processes them to understand the user's personality, intent, etc., through analysis of features such as the user's tone, language use, vocal volume, facial expressions, and context from device use and surroundings. As a result of the processing, the PVA system augments how it responds and interacts with the user. Such augmented responses may include simple things like changing the assistant's tone to complimenting the user's mood, as well as changing her use of language, volume, and the way she shares information, like giving good news when the user might be down, or suppressing bad news when the time is not right for the user to optimally process it.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.