System and method for responsive process management driven by business visibility and complex event processing

US10528906B2 · kind B2 · utility

Assignee

• Progress Software Corporation · US

Inventors

• Daniel D. Smith · Mason, US
• Prashant Thumma · Londonderry, US
• Sheldon Borkin · Natick, US
• John W. Bates · Mendon, US
• Ayyappan Ponnan · Viralimalai, IN
• Subhash K. Namboodiri · Mumbai, IN
• Phanendra Babu Garimella · Sunnyvale, US
• Jean-Francois Cloutier · Laval, CA
• Murali Mohan · Bengaluru, IN
• Mohammad A. Ketabchi · San Jose, US

Key dates

• Filing date: Apr 17, 2012
• Grant date: Jan 7, 2020
• Expiry date: Nov 3, 2032

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/063
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A business process management (BPM) system, a business event processing system, and a business visibility system are integrated into a responsive process management platform using standardized messages to permit communication and collaboration among the systems. The BPM system has the capability to model and execute at least one monitoring process including at least one monitoring workstep. This monitoring process makes visible in the BPM system processes of interest that are executing in external systems. The business event processing system and/or the business visibility system have tools to allow users to easily configure those systems to sense events and send appropriate standardized messages to the other systems, can extract and send data to the BPM system, and can send alerts to the BPM system.