Automatic suggestions for message exchange threads
US10530723B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 21, 2016 |
| Grant date | Jan 7, 2020 |
| Priority date | — |
| Expiry date | Jun 11, 2037 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/063
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A system and method for identifying an entity from a message exchange thread and generating a suggestion that is directed to the entity, such as a suggestion for a user to take an action on the entity. A suggestion application receives at least one electronic message from a message exchange thread, identifies an entity that can be actionable from the electronic message, determines contextual indicators of the entity, determines whether the entity is actionable based on the contextual indicators, and responsive to the entity being actionable, provides a suggestion that is directed to the entity to a participant(s) of the message exchange thread.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.