Using e-mail message characteristics for prioritization
US10541957B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 13, 2018 |
| Grant date | Jan 21, 2020 |
| Priority date | — |
| Expiry date | Jun 13, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L2012/5681
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Message prioritization may be provided. First, a message may be received and a priority level may be calculated for the message. If the message is not rejected for having a priority lower than a predetermined threshold, the message may be placed in a first priority queue. Next, the message may be de-queued from the first priority queue based upon the calculated priority level for the message. Distribution group recipients corresponding to the message may then be expanded and the priority level for the message may be re-calculated based upon the expanded distribution group recipients. Next, the message may be placed in a second priority queue. The message may then be de-queued from the second priority queue based upon the re-calculated priority level for the message and delivered.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.