Automatic method and system for identifying consensus and resources
US10558827B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Feb 23, 2018 |
| Grant date | Feb 11, 2020 |
| Priority date | — |
| Expiry date | Mar 11, 2038 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06V40/20
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Implementations may provide contextually-aware expertise or decision-making assistance for meeting participants. A system may include a computerized or automated assistant to help participants of a communication session to identify individuals having expertise related to a topic discussed during the communication session. The system, through the use of an agent-assisted response intelligence observing the communication session, may identify that meeting participants require assistance or expertise on a discussed topic. The agent-assisted response intelligence may reach out to individuals to ascertain if they have the expertise related to the discussed topic.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.