System for determining user intent from text
US10559308B2 · kind B2 · utility
5Cited by
2References
30Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jun 7, 2019 |
| Grant date | Feb 11, 2020 |
| Priority date | — |
| Expiry date | Jun 7, 2039 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L15/22
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A system determines user intent from text. A conversation element is received. An intent is determined by matching a domain independent relationship and a domain dependent term determined from the received conversation element to an intent included in an intent database that stores a plurality of intents and by inputting the matched intent into a trained classifier that computes a likelihood that the matched intent is the intent of the received conversation element. An action is determined based on the determined intent. A response to the received conversation element is generated based on the determined action and output.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.