Electronic device for performing task including call in response to user utterance and operation method thereof
US10560576B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 7, 2019 |
| Grant date | Feb 11, 2020 |
| Priority date | — |
| Expiry date | Aug 7, 2039 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/254
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
An electronic device includes: a microphone; a speaker; a touchscreen display; a communication circuit; at least one processor; and a memory storing instructions that, when executed, cause the at least one processor to: receive a first user input; identify a service provider and a detailed service; select a first menu corresponding to the detailed service from menu information; attempt to connect a call to the service provider; when the call to the service provider is connected, transmit one or more responses until reaching a step corresponding to the first menu; in response to reaching the first menu, determine whether an attendant is connected; in response to completion of connection to the attendant, output a notification indicating that the connection to the attendant has been completed; and in response to reception of a second user input for the output notification, display a screen for a call with the service provider.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.