Patent · US Active

Segments of contacts

US10565603B2 · kind B2 · utility

1Cited by

4References

18Claims

0Family size

Assignee

OPEN TEXT CORPORATION · US

Inventors

Roger K. Brooks · San Jose, US
Choudur Lakshminarayan · Austin, US
Erin M. Burgoon · Austin, US

Key dates

Filing date	Jan 31, 2014
Grant date	Feb 18, 2020
Priority date	—
Expiry date	Jan 21, 2035

Classification

Technology area (CPC G)Physics
CPC primaryG06Q50/10
WIPO fieldIT methods for management
WIPO sectorElectrical engineering

Abstract

A method is provided in accordance with an aspect of the present disclosure. The method includes processing data related to a group of contacts, where the data includes at least one attribute related to each of the contacts. The method also includes defining the at least one attribute based on a probability distribution of a context in relation to attribute values of the at least one attribute for all contacts. The method further includes determining clusters of contacts based on the probability distribution of the context in relation to the attribute values of the at least one attribute for all contacts, and constructing a plurality of segments of similar contacts by using the clusters.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.