Techniques for messaging bot controls based on machine-learning user intent detection
US10567312B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 6, 2016 |
| Grant date | Feb 18, 2020 |
| Priority date | — |
| Expiry date | Apr 9, 2037 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W4/50
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Techniques for messaging bot controls based on machine-learning user intent detection are described. In one embodiment, an apparatus may comprise a message queue monitoring component operative to monitor a messaging interaction, the messaging interaction exchanged via a messaging system, the messaging interaction involving at least one client device; an interaction processing component operative to determine a user intent for the messaging interaction; and a bot management component operative to determine a messaging bot options configuration for the client device based on the user intent; and send the messaging bot options configuration to the client device. Other embodiments are described and claimed.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.