Adjusting weights for aggregated key performance indicators that include a graphical control element of a graphical user interface
US10572541B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Apr 18, 2018 |
| Grant date | Feb 25, 2020 |
| Priority date | — |
| Expiry date | Apr 18, 2038 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06T2200/24
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Techniques are disclosed for providing an aggregate key performance indicator (KPI) that spans multiple services and for providing adjustment to KPI factors via a GUI that enables an aggregate KPI to be configured with feedback that better characterizes the performance of the services. The GUI may enable selection of KPIs and adjustment to weights (e.g., importance) associated with the KPIs. The weight of a KPI may affect the influence a value of the KPI has on the calculation of an aggregate KPI value (e.g., score). The GUI may provide near real-time feedback concerning the effect the weights have on the aggregate KPI value by displaying the aggregate KPI value (e.g., score) and updating the aggregate KPI value as the weights are adjusted.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.