Systems and methods for smoothly transitioning conversations between communication channels
US10574472B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 1, 2018 |
| Grant date | Feb 25, 2020 |
| Priority date | — |
| Expiry date | Nov 1, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04S2420/01
- WIPO fieldAudio-visual technology
- WIPO sectorElectrical engineering
Abstract
The disclosed computer-implemented method may include (1) establishing a communication channel to indirectly convey a conversation, (2) receiving, via the communication channel, a portion of the conversation, (3) presenting the portion of the conversation to a user, (4) receiving, via the communication channel, an additional portion of the conversation, (5) detecting an additional communication channel capable of conveying the conversation, (6) determining a human-perceivable difference between how the conversation has been conveyed via the communication channel and how the conversation will be conveyed via the additional communication channel, and (7) compensating for the human-perceivable difference when presenting the additional portion of the conversation to the user in order to smoothly transition the conversation from the communication channel to the additional communication channel. Various other methods, systems, and computer-readable media are also disclosed.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.