Visualization of user intent in virtual agent interaction
US10580176B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 28, 2018 |
| Grant date | Mar 3, 2020 |
| Priority date | — |
| Expiry date | Aug 18, 2038 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2015/088
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Generally discussed herein are devices, systems, and methods for visualization of user intent in accessing a virtual agent. A method can include receiving sentences from the respective interaction sessions, projecting the sentences to a higher-dimensional space to create respective higher-dimensional vectors, projecting the higher-dimensional vectors to a lower-dimensional space to create respective lower-dimensional vectors, the lower-dimensional space including either two dimensions or three dimensions, plotting the lower-dimensional vectors as respective points on a graph, encoding the respective points consistent with the respective intents determined to be associated with the sentences by an intent classifier to create encoded points, and generating a visual representation of the encoded points.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.