Conversation bot discovery and response fusion
US10581765B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 12, 2017 |
| Grant date | Mar 3, 2020 |
| Priority date | — |
| Expiry date | Nov 14, 2037 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F40/35
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Representative embodiments disclose mechanisms for discovering, synthesizing, presenting and interacting with multiple chat bots. A broker system can interact with a user and receive a query which is passed to a search engine. The search results are evaluated for bots provided by domains. The query can be submitted to the discovered bots. For domains that do not provide a bot, a bot can be synthesized if desired and the query submitted to the synthesized bots. Answers from the bots are retrieved. Answer are directly presented for bots that are directly surfaced to the user in the search results page. Answers can be fused for bots that are not directly surfaced to the user and presented via a broker bot. Answers from the one bot can be fed to other bots so that the bots can participate in a group chat between bots and the user.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.