Patent · US Active

State-based remedial action generation

US10585788B2 · kind B2 · utility

25Cited by

12References

19Claims

0Family size

Assignee

MICROSOFT TECHNOLOGY LICENSING, LLC · US

Inventors

Kiran Nallabothula · Redmond, US
Dylan Symington · Seattle, US
Ning Zhuang · Bellevue, US
Srihari Busam · Redmond, US
Himanshu Misra · Bellevue, US
Sathish Kumar Venkat Rangam · Kirkland, US
Shakeel Solkar · Sammamish, US
Kevin Matthew Dargie · Federal Way, US
Doru Nica · Sammamish, US
Minjun Wu · Sammamish, US
Scott A. Moody · Bothell, US
Svetlana A. Borodina · Seattle, US
Yuedong Yin · Duvall, US

Key dates

Filing date	Feb 21, 2017
Grant date	Mar 10, 2020
Priority date	—
Expiry date	Aug 15, 2037

Classification

Technology area (CPC G)Physics
CPC primaryG06F11/2294
WIPO fieldComputer technology
WIPO sectorElectrical engineering

Abstract

A client computing system detects when a problem is encountered with an application and identified problem-specific diagnostic data that is to be collected, given the detected problem. It also identifies one or more problem-specific test or diagnostic analyzers and executes those analyzers to generate additional data. The data that is collected and the data that is generated by the analyzers is packaged and sent to a service computing system for identifying a remedial action that can be performed to address the problem. The remedial action is received and surfaced for the user.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.