Rendering details from user selections of mined data habits
US10586241B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 7, 2015 |
| Grant date | Mar 10, 2020 |
| Priority date | — |
| Expiry date | Oct 5, 2037 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0204
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Methods and systems of the present disclosure provide techniques for selecting displayed data in a Customer Journey diagram as eligible for one of presentation of contextual data and analysis. The methods may further include analysis or presentation of the selected displayed data in a manner that maximizes the comprehensibility of the data. The techniques for selecting displayed data as eligible for presentation or analysis include at least one of: increasing the visibility of a selected path; selecting, or multi-selecting, paths and/or Nodes for analysis; rendering contextual data from a Customer Journey diagram according to a point of click; providing additional methods for presentation of contextual data or action options; providing granular drilling information regarding a Customer Journey on demand; and dynamically adjusting a point of focus according to a diagram selection.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.