Using customer profiling and analytics to understand customer workload complexity and characteristics by customer geography, country and culture
US10586242B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 8, 2016 |
| Grant date | Mar 10, 2020 |
| Priority date | — |
| Expiry date | Jul 14, 2037 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/3698
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Aspects of the present invention include a method, system and computer program product. The method includes a processor identifying a plurality of workload characteristics by customer geography, country and/or culture; identifying one or more workload characteristics within a customer geography, country and/or culture; creating a test workload execution model; determining that a peak customer test coverage is beneficial to at least one customer in other customer geographies, countries and/or cultures; and reducing, by the processor, a number of test resources allocated to at least one customer in other customer geographies, countries and/or cultures.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.